Jianxin Machinery Cares to Create a Leading Brand of Service

As an industry with high professional requirements, the importance of services in the construction machinery industry is more obvious. From the study and mastery of complex control techniques to the routine maintenance of products to the resolution of unexpected problems during construction, these require enterprises providing professional service guidance, coupled with strict construction deadlines. Once the product fails during use, if the company can not quickly resolve in the first time, it will directly affect the user's subsequent purchase of the brand.

Jianxin Concrete Mixing Plant
 

Over the years, the service timeliness of Jianxin has been far ahead in the whole industry. The differentiated service has satisfied the individualized needs of the users. The innovation and transformation of Jianxin service has led the industry service trend. The service concept and action of “Jianxin services from time to time” have made Jianxin gain more attention and trust and won the favor of the domestic and overseas markets. Jianxin focuses on both users and service engineers to improve user satisfaction. Jianxin conducts user training, provides technical consultation, regular return visits to users, and key product nanny services, so that users feel not only to buy a product, but to purchase a complete set of services. At the same time, continue to increase investment in service resources, provide sufficient spare parts and after-sales service vehicles for service engineers, request to reply to the user within 30 minutes after receiving the equipment repair, reach the user site within 8 hours, and finish processing within 24 hours. Jianxin use actual actions to create benefits for users and provide protection.

 

The needs of users are always the development direction of Jianxin services. In the new year, Jianxin will use more practical actions to bring more surprises to users.